Effective Date: 01/01/2025
At Marvellous Blooms, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.marvellousblooms.co.uk, purchase our products, or engage with our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect two types of information when you interact with our website:
- Personal Information: This includes information that can identify you directly, such as your name, email address, billing and shipping address, phone number, and payment information.
- Non-Personal Information: This includes data such as browser type, IP address, and usage statistics. We collect this information to help us improve our website and services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping, customer support, and payment processing.
- To Improve Our Services: We analyze non-personal information to improve our website, enhance user experience, and optimize our product offerings.
- To Send Promotional Communications: With your consent, we may send you promotional emails or newsletters about new products, services, and special offers. You can opt-out of these communications at any time by clicking the unsubscribe link in our emails.
- To Prevent Fraud: We may use your information to detect and prevent fraudulent transactions.
3. How We Protect Your Information
We take the security of your personal information seriously. We use appropriate administrative, technical, and physical measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Sharing Your Information
We may share your information with third-party service providers to facilitate our operations, including payment processors, shipping companies, and email marketing platforms. These third parties are obligated to keep your information confidential and use it only for the purposes we specify.
We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
5. Cookies
Our website uses cookies to improve user experience. Cookies are small files placed on your device that allow us to remember your preferences, track your browsing behavior, and enhance your experience on our site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access Your Information: You may request a copy of the personal information we have on file.
- Correct or Update Your Information: If any of your personal information is incorrect, you can request updates or corrections.
- Delete Your Information: You can request that we delete your personal information, subject to applicable legal obligations.
- Opt-Out of Communications: You can unsubscribe from our promotional emails at any time.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make updates, we will revise the "Effective Date" at the top of the policy. We encourage you to periodically review this page for the latest information.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Marvellous Blooms
Email: contact@marvellousblooms.co.uk
Phone: +44 (0)7907 762 818
Address: Happy Day Meadows, Harp's Hall Road, Walton Highway, PE14 7DL