Effective Date: 01/01/2025
Thank you for shopping with us! We strive to provide fast and reliable shipping services to ensure your products arrive in a timely manner. Please review our shipping policy below to understand how we handle orders and deliveries.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping: Delivered within 5-7 business days.
Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected.
2. Shipping Rates
Shipping rates are determined by your delivery address and selected shipping method. During checkout, you will be able to view the available shipping options and their corresponding costs.
- Free Shipping: We offer free standard shipping on orders over £7500.
- Flat Rate Shipping: We offer a flat rate of £4.99 for standard shipping on all orders.
3. Order Processing Time
All orders are processed within 1-2 business days after the payment has been confirmed. Orders placed on weekends or holidays will be processed on the next business day.
If there are any delays in processing your order, we will notify you via email.
4. Shipping Destinations
We currently ship to the following regions:
If you wish to inquire about shipping to a region not listed, please contact us at contact@marvellousblooms.co.uk.
5. Order Tracking
Once your order is shipped, you we will store tracking information provided by the courier which we will use if required to help process any lost orders.
6. Delivery Times
Delivery times vary depending on your location and the shipping method selected. While we strive to meet the estimated delivery times, please be aware that external factors (weather, carrier delays, etc.) can sometimes cause delays.
- Domestic Orders: Estimated delivery time is between 5 and 7 business days.
7. Shipping Restrictions
- We do not currently ship to P.O. Boxes or APO/FPO addresses.
- Some remote areas may experience longer shipping times.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at contact@marvellousblooms.co.uk. We will work with the carrier to resolve the issue and assist you in receiving a replacement or refund if necessary.
9. International Shipping
At present we will not ship any orders outing of England.
10. Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with an updated "Effective Date."
11. Contact Us
If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to us:
Thank you for shopping with us! We appreciate your business and look forward to delivering your order.